Sunday, March 7, 2010

The Eight key elements of TQM

To be successful implementing TQM, an organization must concentrate on the 8 key elements
1 ethics
2 integrity
3 trust
4 training
5 teamwork
6 leadership
7 recognition
8 communication
This paper is meant to describe 8 elements comprising TQM
1 Ethics – Ethics is the discipline concerned with good and bad in any situation. It is a two-faceted subject represented by or organizational and individual ethics.
2 Integrity – Integrity implies honesty, morals, values, fairness, and adherence to the facts and sincerity. People see the opposite of integrity as duplicity.
3 Trust – Trust is a by-product of integrity and ethical conduct. Without trust, the framework of a TQM cannot be good. Trust fosters full participation of all members.
4 Training – Training is very important for employees to be highly productive. Supervisors are solely responsible for implementing TQM within their departments, and teaching their employees the philosophies of TQM.
5 Teamwork – To become successful in business, teamwork is also a key element of TQM With the use of team, the business will receive the quicker and better solutions to problem.
6 Leadership – It is possibly the most important elements in TQM. It appears everywhere in organization. Leadership in TQM requires the managers to provide an inspiring vision.
7 communications – It binds everything together. Starting from foundation to roof of the TQM house, everything is bound by strong mortar of communication
8 Recognition – It is the last and final element in entire system it should be provided for both suggestions and achievements for teams as well as individuals. Employees strive to receive recognition for themselves and their teams.

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